Privacy Policy

This Privacy Policy explains how AirSurfer LLC (“AirSurfer”, “we”, “us”) collects, uses, and protects personal information when you access our website or use our services (the “Platform”).

AirSurfer LLC is a limited liability company registered in Wyoming, United States.

By using the Platform, you acknowledge that your information will be handled in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information that is necessary to provide our services. This may include your full name, date of birth, passport information, contact details, travel details, uploaded documents, billing details, and certain technical information such as IP address, device type, and usage data.

Payment information is processed through secure third-party payment providers. AirSurfer does not store full credit card numbers.

Some information we process, including passport and government-issued identification data, may be considered sensitive in certain jurisdictions. Such information is collected and used strictly for the purpose of providing the services you request and complying with legal obligations. It is not used for marketing purposes.

2. How We Use Information

Personal information is used to provide and manage our services, prepare and process travel documentation, communicate with you regarding your order, conduct identity verification and compliance screening, prevent fraud, comply with applicable laws, and maintain and improve the Platform.

We collect and use only the information reasonably necessary for these purposes.

3. Legal Basis for Processing

Where required under applicable data protection laws, personal information is processed on the basis of contract performance, legal obligation, legitimate business interests such as fraud prevention and service security, or consent where applicable.

4. Sharing of Information

We may share personal information with relevant governmental authorities for application processing, with payment providers for transaction handling, with identity verification or compliance partners, with technology and hosting providers, and with courier services where document delivery is required.

Information is shared only to the extent necessary to provide services or meet legal obligations.

AirSurfer does not sell, rent, or trade personal information.

5. International Data Transfers

AirSurfer LLC is registered in the United States. We may use service providers located in various jurisdictions. As a result, personal information may be processed in countries outside your country of residence.

Where required, appropriate safeguards are implemented to protect personal information during international transfers, including contractual protections with service providers.

6. Data Retention

Personal information is retained only for as long as necessary to provide services, comply with legal requirements, resolve disputes, and prevent fraud. Retention periods depend on the nature of the information and applicable laws. When information is no longer required, it is securely deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures may include encryption, restricted access controls, secure hosting environments, and internal compliance procedures.

While we take appropriate steps to safeguard data, no system can guarantee absolute security.

8. Fraud Prevention and Automated Checks

To protect users and maintain the integrity of our services, we may use automated systems and risk-monitoring tools to detect fraud, identity inconsistencies, suspicious activity, or compliance risks. Such measures are limited to what is reasonably necessary to ensure lawful and secure operation of the Platform.

9. Your Rights

Depending on your jurisdiction, you may have the right to request access to your personal information, request correction of inaccurate data, request deletion of personal information, object to certain processing activities, or withdraw consent where processing is based on consent.

Requests may be submitted to support@airsurfer.co. We may require identity verification before processing such requests.

10. Cookies

The Platform may use cookies and similar technologies to enhance user experience, analyze performance, and improve functionality. You may control cookie preferences through your browser settings, although disabling certain cookies may affect functionality.

11. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on the Platform with a revised effective date. Continued use of the Platform constitutes acceptance of the updated version.

13. Contact